FAQ’s
Q1. Do I need to create an account to place an order?
No, you don’t need to create an account. Style Watches offers a simple guest checkout process so you can place your order quickly and easily without registration.
Q2. Where is Style Watches based?
We are based in Dallas, Texas, USA. All orders are processed and shipped within the United States.
Q3. What types of watches do you sell?
We offer a curated range of wristwatches suitable for everyday wear, business, and casual occasions. Each watch is selected from trusted sources to ensure reliability and craftsmanship.
Q4. How do I place an order?
Simply visit our website at stylewatches.store, choose your preferred watch, click “Add to Cart,” and follow the checkout instructions. You’ll be guided to enter your shipping and payment details securely.
Q5. What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, and PayPal. All payments are processed securely through encrypted payment gateways.
Q6. Is it safe to make payments on your website?
Yes. We use SSL encryption and PCI-compliant payment gateways to protect all financial transactions. Your payment details are never stored on our servers.
Q7. Do you charge any taxes on orders?
No, we do not charge sales tax. The only additional cost you’ll see is a flat $16 shipping fee per order.
Q8. How much is the shipping cost?
Shipping is charged at a flat rate of $16 USD per order, regardless of quantity or destination within the United States.
Q9. Do you ship internationally?
Currently, we only ship orders within the United States. International shipping is not available at this time.
Q10. How long does delivery take?
The total estimated delivery time is 4–9 business days.
Handling time: 1–3 business days
Transit time: 3–5 business days
Q11. What is your order cut-off time?
Our order cut-off time matches our business hours — Monday to Friday, 9:00 AM to 5:00 PM (GMT-05:00). Orders placed after this time are processed on the next business day.
Q12. How can I track my order?
Once your order ships, you will receive a shipping confirmation email containing your tracking number. You can use this number on the carrier’s website to check real-time updates.
Q13. What should I do if I entered the wrong shipping address?
Please contact us immediately at contact@stylewatches.store
. If the order hasn’t been shipped yet, we’ll do our best to update the address. Once shipped, the address cannot be changed.
Q14. What if my package is delayed?
Delivery delays may occur due to weather, carrier issues, or peak seasons. If your order exceeds the estimated delivery window, contact us — we’ll coordinate with the carrier to resolve it.
Q15. Do you offer returns?
Yes, we accept returns within 7 days of delivery, provided the item is unused, unworn, undamaged, and in its original packaging.
Q16. Who pays for the return shipping label?
The customer is responsible for the return shipping cost and label. We recommend using a trackable courier service to ensure safe delivery of the returned item.
Q17. Do you offer exchanges?
No, we currently do not accept exchanges. If you want a different product, please return the original item (if eligible) and place a new order.
Q18. How long does it take to get a refund?
Once your return is approved, refunds are issued to your original payment method within 8 days, depending on your bank or payment provider.
Q19. Is the shipping fee refundable?
No, the $16 shipping fee is non-refundable, unless the return is due to a verified error or damaged product.
Q20. What if I receive a damaged or wrong item?
Please contact us within 48 hours of delivery with photos of the product and packaging. If verified, we’ll provide instructions for return or replacement.
Q21. How can I contact customer support?
You can reach us via email at contact@stylewatches.store
or by phone at +1 (904) 471-7493 during our business hours.
Q22. What are your customer service hours?
Our customer support team is available Monday through Friday, from 9:00 AM to 5:00 PM (GMT-05:00).
Q23. Can I cancel my order after placing it?
Orders can only be canceled before they are processed for shipment. Once the order is dispatched, cancellations are no longer possible.
Q24. Do you sell authentic watches?
All products listed on our website come directly from trusted and verified sources. Every item is inspected before dispatch to ensure it matches its description and condition.
Q25. What should I do if I have an issue not listed here?
If your question isn’t covered in this FAQ, feel free to contact us at contact@stylewatches.store . Our team will respond promptly and assist you with personalized support.
Business Details
Business Name: Style Watches
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (GMT-05:00)
Business Phone: +1 (904) 471-7493
Business Email: contact@stylewatches.store
Business Address: 10224 Sherbrook Ln, Dallas, TX 75229, USA